We offer multiple delivery options, including In-Store Pickup or Local Delivery for those who live within 75 miles of our store. We offer, LTL Freight for those addresses outside of our local delivery zone. In addition, we offer Free Shipping for Bramble Quick Ship products.
In-Store Pick Up
We feel that by pricing our furniture without delivery, allows those who don’t need delivery the most economical price. In-Store Pick-up is free. If you select In-Store Pick-up at Check Out the following guidelines apply.
- If you purchase any of our In-Store items from our website you must pick them up within two weeks after order placement.
- Container Layaway items purchased on our website must be picked up within two weeks following our Container Day Event.
- Please use our online appointment booking by Clicking Here to make arrangements for pickup of bulky or heavier furniture so we can make sure there is labor on our end to help.
Local Delivery “White Glove” (up to 75 miles)
For those who cannot pick up their furniture, we offer White Glove services from an independent contractor who will deliver for a flat fee of $100. Your address must be within 75 miles (driving distance) of our store located in La Center Kentucky.
LTL Freight Shipping
For those purchasing our In-Store and Container Layaway furniture who live outside of our local delivery area, we offer shipping with two options. Remember, Container Layaway products cannot ship until after the container arrives at our store.
- LTL Freight – Terminal Hold: Freight service to the closest Estes Freight Terminal. This option relies on the customer picking up the furniture at the Estes Freight Terminal. Freight lines will not deliver in residential areas without additional charges. For in-home residential delivery, use Final Mile – White Glove service.
- Final Mile – White Glove: This Estes service is into your home. This is an additional charge added to the normal freight charges in order to make a residential delivery. It includes unpacking and moving into your home along with removal of packing materials.
The Bramble Quick Ship line of furniture has Free Shipping, however a minimum purchase amount of $600 applies. Purchases are drop shipped to you from the Bramble warehouse; this is a White Glove service. There are restrictions on certain shipping areas such as islands where ferry service is required. Special arrangements and costs may apply, if so we will call you to work out details.
Returns are handled on a case by case basis. Please call the store to discuss your issues.